Support 2018-04-06T13:31:11+03:00

The RIDER1991 team sincerely thanks everyone who has supported or is going to support our project. We apologize, but this section is currently under construction.

RIDER1991 provides a warranty for all our watches within 12 months. We will provide you all necessary repair or replacement for free in the warranty case. In the non-warranty case we will also provide you all necessary support to solve the problem at fair prices. You can find a detailed description of warranty cases and procedures in this support section after RIDER1991 project Kickstarter campaign.

Please, for any questions do not hesitate to contact us directly – welcome@rider1991.com

 

We accept payments with PayPal or credit card through PayPal. If you don’t have PayPal account you can create it during checkout in couple clicks and pay using your credit card.

All of our prices are set in US dollars. If using any other currency other than USD the final amount debited from your PayPal account may vary slightly depending on the conversion rate.

Every package is traceable with its own unique tracking code which you’ll get with an e-mail as soon as your order is shipped

– Absolutely! We can ship your order anywhere in the world.

How much does shipping cost and how long will it take to get my watch?

It depends on delivery option. Standart shipping (Registered air mail) rates: 9.99$ – 10-14 days. Express shipping (DHL) rates: 29.99$ – 2-5 days.

Please note that you may still be liable for local import taxes in your home country. These fees differ depending on the value of your purchase and the delivery location, so we recommend checking with your local customs office before ordering.

To make a return you’ll need to contact welcome@rider1991.com with a corresponding inquiry within 30 days after receiving your order. Refund is only possible using your original payment method.

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